Reference

How r77u Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our lobby.

Account DataPayment PrivacyCookie ControlsData RequestsBangladesh Eligibility
r77u How r77u Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, contact our support team directly. We aim to respond to all data requests within a reasonable timeframe. For account-specific queries — including payment records linked to bKash, Nagad, or Rocket — have your account details ready when you write in.

Live Chat Open the chat window from any page in your account dashboard to reach our support team directly about a privacy question.
Email Support Send your data request or privacy concern to our support address; include your registered account email so we can locate your record.
Account Settings Some data preferences — including marketing consent — can be updated directly inside your account settings without contacting support.
DATA HANDLING DETAIL

Security, Cookies, and Retention

We use SSL encryption across all account pages and payment flows, so data moving between your device and our servers — including your bKash or Nagad payment confirmation — is protected in transit. Cookies on r77u fall into three categories: strictly necessary cookies that keep your session active, analytics cookies that help us understand how the lobby is used, and preference cookies that remember your settings. You can manage non-essential cookies through the cookie banner or your browser settings at any time.

Account Security

Login sessions are protected by OTP verification. If we detect an unusual access pattern on your account, we may ask you to re-verify before proceeding.

Cookie Controls

Non-essential cookies can be switched off via the cookie banner. Strictly necessary cookies cannot be disabled as they keep your account session running.

Data Retention

We hold active account data while your account is open. After closure, data is deleted or anonymised except where retention is required by applicable law.

Your Rights

You may request access to, correction of, or deletion of your personal data. Rights available to you depend on the law applicable in your eligible region.

Common Questions About Your Privacy

Below are the questions we hear most often about how r77u handles personal data. If your question is not covered here, reach out via live chat or email and we will respond directly.

We collect the details you submit at registration — name, contact information, and your chosen payment method. Device and session data is also collected to secure your account.

Transaction references linked to bKash, Nagad, and Rocket are stored to verify payments and resolve disputes. Full wallet credentials are never stored on our servers.

Contact support via live chat or email with your registered account details. We will locate your record and respond to your data access request within a reasonable timeframe.

Yes. Submit a deletion request through support. We will remove data we are not legally required to retain; some transaction records must be kept for the period required by applicable law.

We do not sell your data. We may share it with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers bound by confidentiality obligations.

Access to r77u and the rights available to you depend on your local law and eligible region. The policy applies to all account holders; specific legal bases may vary by jurisdiction.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.